How Pursuit of Profits Kills Innovation and the U.S. Economy (@Forbes)

We now live in the age of customer capitalism. Making money and corporate survival now depend not merely on pushing products at customers but rather on delighting them so that they want to keep on buying. To prosper, firms must have knowledge workers who are continuously innovating and delivering a steady supply of new value to customers and delivering it sooner.


If you can't beat 'em, lobby against 'em #occupy

CLGC’s memo proposes that the ABA pay CLGC $850,000 to conduct “opposition research” on Occupy Wall Street in order to construct “negative narratives” about the protests and allied politicians. The memo also asserts that Democratic victories in 2012 would be detrimental for Wall Street and targets specific races in which it says Wall Street would benefit by electing Republicans instead.

According to the memo, if Democrats embrace OWS, “This would mean more than just short-term political discomfort for Wall Street. … It has the potential to have very long-lasting political, policy and financial impacts on the companies in the center of the bullseye.”

The memo also suggests that Democratic victories in 2012 should not be the ABA’s biggest concern. “… (T)he bigger concern,” the memo says, “should be that Republicans will no longer defend Wall Street companies.”

College Student Survey Shows Engineering Students Work More Than Business Students #shocker

Grouping students into seven academic disciplines, the study shows wide differences in the number of hours they put into schoolwork outside the classroom. Among students concentrating in engineering, 42 percent say they spend at least 20 hours per week on such study, well ahead of any other group.

They are followed, in descending order, by students studying physical sciences, biological sciences, arts and humanities, education and social sciences. Business majors ranked last, with 19 percent saying they spend 20 hours or more each week on schoolwork.

Note: I'm saying this as a BS business and BA history double major.